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Why can't I see any logged activities?
Why can't I see any logged activities?

Hidden activities in the company profile

Christian Dreyer avatar
Written by Christian Dreyer
Updated over a week ago

The activity filter

In Company Full-Page Profiles, we built the activity filters to allow you to see only a subset of activities that are logged against a customer's profile. This helps you quickly find a specific topic or interaction types within the profile history.

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Note: This filtering is "permanent": if you set it at one customer profile, and then move to another, the same filter will apply. If you remove a filter, it'll be removed from all of your views.

Why can't I see my activities?

If you can't see any activities, or you can't see the one you're looking for, it's likely because you applied a filter, and now no activities on that Profile match the filter. Click the filter symbol to open it up and edit/remove it.

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