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Displaying text data in tables - Data Table, Grouped List and Board Pages
Displaying text data in tables - Data Table, Grouped List and Board Pages

Learn about Data Table, Grouped List and Board Page types - when to use them, and how to create and customize them

Carly Hammond avatar
Written by Carly Hammond
Updated over 3 months ago

Summary

  • In upgraded Planhat, one Page type category is data displayed in live, interactive tables

  • Each table is for your choice of data model (e.g. a table of Companies), and you can easily apply your own filters (e.g. only show SMB Companies in Onboarding)

  • The Page types to choose from here are:

    • Data Table - a standard table of data

    • Grouped List - like a Data Table, but with rows further structured into groups. For example, you could group Companies by Owner

    • Board - display your data in a kanban-style format, with individual records (e.g. Opportunities) showing as cards in columns. You can drag and drop cards between columns - e.g. move Opportunities between Sales Stages

  • Create a Page (rather than using Data Explorer) if you would like a long-lived data table that you and/or colleagues will keep referring to over time

Who is this article for?

  • All Planhat users

Article contents


Introduction

One of the great things about Planhat is that you can compile vast amounts of data - it's your central database of all customer data. But then you need to make sense of that data, extracting the key stories and messages, so you can act upon it.

Although one way you can visualize and analyze your data is through displays of graphs/charts, in this article we are going to take you through the three Page types in upgraded Planhat where data is displayed in live table formats:

  • Data Table

    • A standard table of data

  • Grouped List

    • Like a Data Table, but with rows further structured into groups

  • Board

    • Display your data in a kanban-style format, with individual records (e.g. Companies) showing as cards in columns, rather than as rows in a table

πŸ“Œ Planhat versions

If you used the older version of Planhat, you will be familiar with some of these concepts, but not as Pages: Data Table, Grouped List and Board were all aspects of the Data Module. Also, previously, you would convert between these various designs, but now they are separated out into individual Page types.

In each of these three Page types, you select the type and then select the data model you would like to create the Page for (e.g. would you like a table of Companies, End Users or Licenses?).

You can apply filters so that you only show a subset of records within that model in the Page. The screenshot below shows an example of a Data Table Page for the Company model, with a filter applied so it only includes Companies with a Health Score less than 6.

πŸš€ Tip - alternative features

Note that you can also display data in a live table in Data Explorer.

  • Data Explorer is for quick, temporary, personal tables/filters - when you want to look something up "on the fly"

  • Data Table Pages are for scenarios where you would like to create a longer-lived display of data, either for yourself or for teammates too, which you can organize as part of a View and a Section

Another alternative is a Data Table Widget, which can be part of Presentation or Dashboard Pages.

  • Use a Data Table Widget if you would like to show some tabulated data in the same Page as other displays of data (graphical charts, images and text etc.) - e.g. as part of a slide deck

  • Data Table Pages are best when you want a large data table (with lots of columns), and the data table is standalone - although note it can still be part of a View/Section together with different Pages


1. Data Table


What are Data Table Pages?

A Data Table Page is fairly self explanatory - it's a table of data!

Here's an example:

Click the image to view it enlarged

Each Data Table Page is built for a specific data model, so when you go to add one you'll see you choose a model from a list.

As well as specifying which model the Data Table is built for, you can apply filters, and customize the columns shown and the row sort order.


Why use Data Table Pages?

Data Tables are a key way of displaying your customer data. They are very useful when you want to review multiple properties (e.g. data from multiple fields) of multiple records (e.g. multiple Companies, or multiple Licenses, and so on) at once.

There are almost infinite use cases! Here are just a few examples:

  • A Data Table showing Companies in the SMB Tier and the Onboarding Phase, as part of an SMB Onboarding View

  • A Data Table showing End Users at Enterprise Companies and who are Decision Makers

  • A Data Table showing Licenses where Renewal Date is less than 90 days away

  • A Data Table showing an overview of Workflows where you are the Owner

... and so on - we bet you can think of many more!

Data Tables are interactive - you can update fields (such as CSM Scores, list fields and text fields) and Success Units directly from the Page. One related use case of a Data Table Page is "data hygiene" or "white spacing" - i.e. identifying fields where your team needs to input data, and making it easy for them to add in that missing data.

πŸš€ Tip - alternative features

Remember, you should create a Data Table Page when you need a specific data table that you or your colleagues will regularly be referring to, as part of a View/Section.

If instead you just want to quickly investigate something in your data via a data table, but you don't need to keep it long term, then use the Data Explorer to create a temporary data table instead. This means you don't create "clutter" in your tenant with unnecessary Pages.


Data Table technical details

Within a Data Table Page:

  • "Find in view..."

    • Search within the Data Table itself (as opposed to using the Federated Search that searches your whole Tenant)

    • For example, in a Data Table for the Company model, you could search for a specific Company (e.g. Ford)

  • Settings button (slider icon) - pictured below

    • Click on "Columns" to open up the "Manage Table" modal, where you can configure which fields/properties on that model are shown as columns, and in which order (including which columns are pinned). For detailed instructions, including screenshots, see here

    • Here you can also choose whether sort your Data Table, and by which property (field/column) and whether it should be in ascending or descending order - e.g. you could sort Companies in descending order by ARR

    • You can also sort by a column by right clicking on the column header and selecting "Sort asc" (ascending) or "Sort desc" (descending)

  • Filter your Data Table

    • Filtering can be applied to the Data Table, which is super useful if you would like to only show a subset of data within a model (e.g. not all Companies, but specifically Enterprise Companies)

    • If they aren't visible, click the filter button to display any currently applied filter and the option to configure more filtering (shown below)

    • "Company" and "Owner" are listed as common filters for you to quickly select (whichever model your Data Table is for). Note that "Company" enables you to apply a pre-existing Company Global Filter, rather than filter on a specific Company name

    • Clicking "+ Filter" gives you the option to use any other filter. Here you can define your own criteria (e.g. Phase = Onboarding)

    • You can select multiple criteria to apply at once

    • If a filter is applied, it will show in orange. You'll see (via the pin/clock icons with tooltips) that there is a distinction between locked filters applied for everyone viewing the Page, and private/temporary filters just for you


2. Grouped List


What are Grouped List Pages?

Grouped Lists are like Data Table Pages, displaying the data for a chosen model in a tabular format, but the "grouping" adds an additional layer of structure/filtering. For example:

In a Grouped List, you group rows into categories, based on a property you select.

This can be thought of as a second layer of sorting (in addition to any filter you apply, like we discussed above for Data Tables), which helps you easily make sense of large data sets.

For example, in the Grouped List shown above, the Workflow model has a "Type = Project" filter applied, and then it's grouped by Workflow Template Name.

Like a Data Table, you can see lots of data points (properties as columns) for each record (row) at once, and you can apply sorting (e.g. sorting rows by ARR in descending order) within each group.


Why use Grouped List Pages?

Grouped Lists are perfect if you want to apply extra structure to a table of data.

Here are some typical use case examples:

  • Companies grouped by a Team Member field, such as Owner or Co-Owner etc.

    • Use case 1: You're a CSM or TAM etc., and you want to see who you're collaborating with in your portfolio - especially useful for your meetings with colleagues

    • Use case 2: You're a CSM team leader, and you want to see the distribution of Companies between your team members, so you can get an indication of their workload - e.g. who is managing the most Companies, and whose Companies are the "healthiest"/happiest etc.

  • Companies grouped by Parent

    • If you work with big Companies that have group structures, you may want to visualize your portfolio per Parent company. This way you can see key information for the group at a glance

  • Workflows grouped by Company

    • If you're a CSM running multiple parallel processes with your customers, it can be helpful to see all ongoing Workflows in your portfolio per Company - so you can see, for example, which Companies have a lot of delayed processes

  • Licenses grouped by Company

    • If you sell multiple products to your customers, it's useful to view open Licenses within your portfolio grouped per Company, so you can decide what to focus on: which products to renew and which ones to sell to them

  • Invoices grouped by Status

    • If you're in Finance, you may want to group your Invoices by Status to see which are overdue and which are paid, etc. You can have this setup in combination with a filter for Currency - or alternatively group by Currency and filter by Status

  • Issues grouped by Priority or Urgency

    • If you're in the Product Development team, you could be viewing Issues in a filter for bugs, with grouping to help you identify which bugs need to be resolved first


Grouped List technical details

When you first create a Grouped List, it will automatically create the data table and group by a property. To see which property it's grouped by, put your mouse over a group category name and you'll see the grouping in a tooltip (example below).

If you would like to change the grouping, you can right-click on an appropriate column header/name, mouse over "Group by this column", and select "Ascending" or "Descending". Note: only columns/properties suitable for grouping in categories can be selected.

You can alternatively click the settings button (slider icon) and select "Group by":

Here you can choose which property to group by, and whether to organize in ascending or descending order:


3. Board


What are Board Pages?

A Board Page is a kanban-style display of data. Individual records (e.g. Companies if the Page is for the Company model, or Opportunities if the Page is for the Opportunity model) are displayed as cards rather than rows, and they are grouped into category columns/lanes.

Here is a typical example - Companies grouped into "Phase" columns/lanes. You can even move cards between lanes - so in this case, dragging between lanes changes the Company's Phase!

Click the image to view it enlarged


Why use Board Pages?

What are the purposes and benefits to using Board as opposed to other table Page types? There are three main advantages:

  1. The groupings (columns/lanes) of Board Pages provide an easy way to clearly distinguish records (e.g. Companies or Opportunities) that belong to a certain category in a very visual way

    • For example, CSMs could view their portfolio of Companies by Phase, quickly seeing the current snapshot of who's in which Phase, and the relative distribution

  2. It can help you drive processes. A really cool feature of Board Pages is the way they allow you to interact with your data: you can take action by moving records (cards) from one category (column/lane) to the next

    • For example, Sales can view their Opportunities with lanes for each Stage. They quickly see an overview of their pipeline, as well as move individual Opportunities from one Stage to the next

    • Product Development teams can view Issues (feature requests or bug reports) by Status, moving between lanes such as "Waiting for initial review", "Quick fix", "Long-term task" and "Ready for QA" etc.

  3. The streamlined card design of Board Pages can give a team the key information they need, without any data overload. This can make it particularly useful for a variety of departments, including roles who perhaps don't use Planhat as often as your CSMs

    • For instance, Marketing could use a Board Page of Companies with high Health Scores, with columns/lanes defined by "Primary Objective", i.e. their reason for purchase, to help with creating tailored case studies


Board technical details

When you first create a Board, it will automatically use default column/lane groupings. To see which property is defining the columns/lanes, and change it, click on the settings button (slider icon), then click "Group by":

You will see a dropdown menu where you can choose from suitable fields/properties (on your chosen model) to use as categories for the lanes/columns.

From the settings button (slider icon), you can also change how cards/records are sorted, and edit the card layout.


Additional resources

For overviews of each of these Page types, you can go through our tutorials:

Tutorials are also available in-app - just click on the "Help" (question mark) icon and then "How-to Library".

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